Universal Horizon Limited Site Monitoring
It is estimated that at any given point of time, 12% to 18% of ATMs are down because of failure of energy infrastructure and poor service levels from energy equipment service providers
Lack of visibility and unavailability of centralized data capture and analytics on the operation and usage of UPS, batteries, signages and air-conditioners make it difficult to track and manage SLAs. This, in most cases, leads to challenges in governing vendors, suppliers and partners. Another factor that has become increasingly important in recent times is stealing of cash from the ATMs and in some cases, even physical theft of the ATMs themselves. Hence, close monitoring of the thefts and theft attempts become a priority for the ATM services provider. The OVERSITE solution monitors input utility power, UPS, batteries, ATM room temperature and physical vibration level of the ATM or its key components on a 24×7 basis without human intervention. It generates alerts whenever threshold or preset levels are exceeded, initiates planned or forced shutdown of the ATM and minimizes overall energy consumption in the ATM room. OVERSITE involves installation of a specialized monitoring and control device (MCD) at each ATM location, integration of this device with the different site units/elements being monitored and controlled, connectivity of the MCD to the central server through GPRS, building the required business rules for generation and forwarding of alerts and messages and initiating appropriate response/action on the basis of various site conditions.
OVERSITE is vendor-independent in terms of the ATMs, UPS units and air-conditioning devices. It can monitor and function independent of the existing ATM network and will operate even when the ATM network is completely down, which will be the case when the UPS fails. In short, OVERSITE helps improve uptime, increase revenues and prevent pilferage/theft of cash from ATMs, leading to significantly improved economic returns from ATM operations.
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